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| For support, training, consulting, software
demo and software sales of this product, contact
us |
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Tele-Communications
Solutions |
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- Applications Integration Architecture
(AIA)
- Business Intelligence (BI)
- Billing and Revenue Management
(BRM)
- Carrier Grade Framework
(CGF)
- Customer Relationship Management
(CRM)
- Enterprise Resource Planning
(ERP)
- Fusion Middleware
(FMW)
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- Inventory Management
- Master Data Management
(MDM)
- Order Management
- Design Studio
- Service Activation
- Service Delivery Platform
(SDP)
- Service Fulfillment
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Challenges |
Solutions |
- Tighter governance regulations force companies to re-examine visibility into financial, asset, and operational performance
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- Improve cost control and compliance - Financials (including internal controls manager), human capital management, asset lifecycle management, and supply chain management
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- Operators are deploying more efficient IP-based networks to reduce costs and support delivery of multi-media services
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- Transform information architecture - SOA suite, service delivery platform, and database (including RAC, grid, in memory)
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- Service providers are moving from a "network-centric" to a "customer-centric" mindset to maximize customer value
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- Drive customer-centric business - Customer data management, marketing & sales, order management, billing, and analytics
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- To replace the declining revenues of traditional voice telephony, service providers must create and deliver new high-value services
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- Enable next generation services - Product / pricing / catalog management, quoting, billing & revenue management, service delivery platform, and service fulfillment suite
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