 |
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| For support, training, consulting, software
demo and software sales of this product, contact
us |
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Professional
Business Services Overall Solutions |
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- Oracle Projects for Outsourced Business Services
- Service Operations
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Staffing |
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- Staffing Solution
- PeopleSoft Enterprise for Staffing
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- Staffing Front Office
- Pay/Bill Management
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Challenges |
Solutions |
- Challenge
identifying, training, and retaining
resources; Poor alignment of skills vs.
contracted service requirements
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- Retain and grow your best personnel
- End-to-end human capital management including personalized development and training
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- Lacking
visibility into total cost to serve clients;
Difficulty analyzing contract performance
and margin by client
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- Improve cost controls and proactively manage contract profitability
- Finance, project costing, maintenance management, and service analytics
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- Latent
contract entitlement verification; Expected
adherence to contractual service level
agreements
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- Deliver consistent service
- Entitlement verification and service execution including spares management
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- Poor
visibility into opportunity and account
management; Difficulty qualifying and
targeting the right customers for up-sell
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- Increase new business and contract renewals
- Customer data / account management, marketing, and service contract management
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 |
 |
| For support, training, consulting, software
demo and software sales of this product, contact
us |
| |
|
|
Professional
Consulting Overall Solutions |
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- Primavera
- PeopleSoft Enterprise for Professional Services
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- Control Services Spend with Service Automation
- The Next Generation of Oracle Projects
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Challenges |
Solutions |
- Persistent
budget overruns stemming from project scope
creep, schedule slips, and billing errors
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- Improve engagement cash flow and profitability
- Project costing and billing with integrated financials
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- Global
projects with greater complexity; Increased
demand for accelerated schedules
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- Standardize and improve project delivery
- Program coordination & control, project management, and collaboration tools
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- Project
funding levels dictate fewer resources to
sustain project quality and on-time
completion
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- Maximize the strategic value of your service professionals
- Integrated talent management and project resource management
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- Difficulty
matching opportunities with firm objectives,
skills / competencies, billing rates and
available resources
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- Win the right business at the right price
- Opportunity & proposal management, project & resource management, plus embedded analytics
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