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| For support, training, consulting, software
demo and software sales of this product, contact
us |
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Travel
& Transportation Overall Solutions |
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- Enabling Leadership in the LSP Industry
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Transportation Management |
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- Transportation Management for LSPs
- Transportation Management
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- Transportation Operational Planning
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Inventory & Warehouse Management |
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- WMS for a 3PL
- WMS Yard Management
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- WMS in a Distributed / Standalone Environment
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Fleet & Asset Management |
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- Asset Tracking
- Asset Management and Contingency Planning
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- AutoVue Enterprise Visualization
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CRM & Business Intelligence |
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- Siebel Solution for Multichannel Selling
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- Siebel Solution for Enterprise Business Intelligence
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Challenges |
Solutions |
- Compliance
with an array of regulations from
Sarbanes-Oxley to RoHS, to over 600 laws and
500 trade agreements related to global trade
management
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- Adhere to increased compliance and security regulations globally
- Centralized data management, internal controls manager, and compliant forwarding / brokerage operations
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- Customer price
sensitivity with continuing demand for high
quality of service (i.e. zero tolerance for
delivery delays or lost goods)
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- Reduce operations costs through improved asset and resource utilization
- Preventive & predictive asset maintenance, integrated financial settlement, and Fusion middleware-based partner collaboration
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- Tight margins
and increasing competition force logistics
companies to differentiate based on
innovative service offerings
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- Expand service offerings to generate new revenue sources
- Multi-client / multi-mode transportation management including shipment visibility and event management, plus supply chain network & inventory optimization
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- Cost to secure
new customers is 5 to 7% more expensive than
retaining existing customers; Losing 5%
fewer customers can increase profits by as
much as 75%
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- Increase customer business through improved visibility
- Unified customer master, campaign-based marketing, order management, and service including integrated contract management
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| For support, training, consulting, software
demo and software sales of this product, contact
us |
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Airlines Specific Solutions |
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- Roles-Based Solution
- Complex MRO
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- Siebel Loyalty Management
- Siebel Travel
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Travel & Transportation Overall
Solutions
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- Siebel Transportation Soln for Multichannel Selling
- Siebel Transportation Soln for Operational Excellence
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- Siebel Transportation
Solution for Real-Time Intelligence
- Transportation Management
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Challenges |
Solutions |
- Evolving
regulatory environment with increased
security and stricter financial reporting
rules
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- Ensure regulatory compliance,
certification, and security
- Personnel & learning managment (including analytics),
dangerous goods management, and global financial
management with localizations
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- Difficult
economic climate; Margin pressure with
uncontrollable external costs (e.g. fuel)
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- Reduce costs through best practices
and optimized resources: Airline operations
- Facilities / ground support equipment (GSE) maintenance management and
contract-based procurement
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- Regulatory
mandates (e.g. FAA, JAA) for configuration
management, asset / equipment traceability,
and service history
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- Reduce costs through best practices
and optimized resources: Aircraft utilization
- Maintenance, repair and overhaul (MRO) for aircraft including complex configuration management and optimized service planning & execution
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- Persistent
price wars; Decreased passenger loads due to
continued growth of lower cost alternatives
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- Increase profitability with a focus
on high-value customers - Master data management, campaign & loyalty management, multi-channel interaction center, and corporate account management
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| For support, training, consulting, software
demo and software sales of this product, contact
us |
| |
|
|
Transportation Management |
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- Transportation Management
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- Transportation Operational Planning
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Fleet & Asset Management |
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- Enterprise Asset Management
- Asset Tracking
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- Asset Management and Contingency Planning
- AutoVue Enterprise Visualization
t
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Inventory & Warehouse Management |
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- WMS in a Distributed / Standalone Environment
|
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CRM & Business Intelligence |
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- Siebel Solution for Multichannel Selling
- Siebel Solution for Operational Excellence
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Siebel Solution for Real-Time Intelligence |
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Challenges |
Solutions |
- Growth in
volume of freight handled; Complex
collaboration amongst numerous stakeholders
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- Transform to a high performance and secure global port enterprise
- Global transportation management with best-in-class planning / scheduling & execution, integrated GRC with extensive reporting capabilities
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- Revenues
directly tied to asset uptime and
availability; Maintenance and repair
operations severely impact margins
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- Optimize cargo flow and reduce terminal unit costs
- Comprehensive ALM with predictive / preventive maintenance, sourcing and procurement automation, Fusion Middleware for seamless connectivity & collaboration
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- Customer
satisfaction directly tied to terminal
performance in terms of speed / efficiency,
error-free processing, and human interaction
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- Improve terminal throughput, workforce productivity, and back office performance
- Enterprise-class financial and human resources management, leading tech stack and middleware layer for linking solutions for operations, equipment management, and resource scheduling
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| For support, training, consulting, software
demo and software sales of this product, contact
us |
| |
|
|
Fleet & Asset Management |
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- Complex MRO
- Enterprise Asset Management
- Asset Tracking
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- Asset Management and Contingency Planning
- AutoVue Enterprise Visualization
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Transportation Management |
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- Transportation Management
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- Transportation Operational Planning
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CRM & Business Intelligence |
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- Siebel Loyalty Management
- Siebel Travel Loyalty Management Solution
- Siebel Travel
- Siebel Solution for Multichannel Selling
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- Siebel Enterprise Marketing
- Siebel Solution for Operational Excellence
- Siebel Solution for Real-Time Intelligence
- Siebel Marketing Analytics
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Challenges |
Solutions |
- Persistent
regulations require operators to maintain
secure records of compliance for personnel
and operations
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- Ensure regulatory compliance, certification and security
- Enterprise-class financial and human resources management, unified data model and middleware layer with structured / unstructured data management and roles-based security / identity management
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- Revenues
directly tied to asset performance and
uptime; Highly mobile assets complicate
maintenance and repair operations
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- Reduce costs by increasing operational
efficiency - Comprehensive ALM with predictive / preventive maintenance and MRO capabilities, sourcing and procurement automation, event-driven processing with integrated RFID
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- Low
switching costs coupled with a variety of
alternate forms of transportation yields
poor customer loyalty
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- Increase profitability by identifying and retaining high-value customers
- Front office applications such as marketing, sales, loyalty management, and customer support include built-in intelligence and analytics
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